Ysabel
Director, Operations
It has come to our attention that the items associated with Love is in the Air are not functioning properly and are disappearing on logout. So as not to waste your vote points or your questing efforts on non-working items, please hold off on any Vote Shop purchases of these items or on any quests related to Love is in the Air until further notice.
We are working as quickly as possible to resolve this issue so all our players can enjoy the season. ;)
If you have purchased these seasonal items in the Vote Shop recently, please feel free to make a Vote Shop Resend / Transfer support ticket and once the in-game problem is solved we will gladly resend your items.
Sadly we will not be able to reset seasonal quests; our apologies for any inconvenience this may cause.
Thank you in advance for your patience and support!