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As you may have noticed, we have introduced a brand new website and Vote Shop! Here are a few things you should know:
WEBSITE
- Ban Appeals, Technical Support, and other out-of-game issues can now be serviced through the website; from the Menu, click on Support. You will receive Alerts when your ticket has received a response.
- You can now change the email and password on your game account; via the website Menu, click on Account, then click on Email or Password.
- Re-Customizing your items is easier than ever! Use the Re-Custom form on the website now.
VOTE SHOP
- All previous Vote Points have been reset due to incompatibility and imbalance with the new system, as was announced in advance here. The new system awards points based on how much you vote, how much the community votes, and our rank on the vote sites each week -- the higher we go the more you get!
- Vote Points will now operate like the in-game Arena Point system, and will be awarded once a week. This schedule resets at the beginning of the month like the vote sites, so it's possible to get some extra points at the end of the month! (Edit by Development Team: For those of you who don't understand what this means, points will be given out on the evening of the 7th, 14th, 21st, 28th and the last day of the month, now please stop asking.)
- Prices and amount of points have been scaled back, so you will now receive 10-30 points for active voting (depending on our placement). The highest epics in the Vote Shop cost between 18 and 32 Vote Points, allowing you to get at least 1 high epic every week -- sometimes more!
- Hundreds of items have been added to the Vote Shop, including Relentless Gladiator's gear, other gear, mounts, toys, companions, and more! Search the Vote Shop or Armory to find out specifics!
Overall, these changes are for the benefit of the community as a whole and promote working together to achieve greatness! We have listened to the feedback you -- the players -- have given on the forums, in-game, on Ventrilo, on IRC, and otherwise to provide these new features for you.
Take a few moments to check them out! And start voting right away -- it helps us all!