Blackswann
Owner/Founder
Recently we have seen a huge issue with donations and bans for fraudulent donations. This is due to a player whose RL name is Oscar Fonseca Salicetti of Costa Rica . Oscar apparently donates for players who give him cash or send him money. Then he logs into your account and donates and you get your item.
Sounds great right? Well what Oscar doesn’t tell you is that the credit card he uses is either his parents or his and he charges back the donation.
When we get a chargeback we instantly ban the account the donation was made on. So here we have the problem: Oscar has your money, you are banned for life. No ban appeal will be approved because the actions associated to the account are yours as the account owner.
So what can you do in this case? Well you could find Oscar and get your money back. You could also pay the cost of the donation plus the service fee NE is charged for the chargeback. That may not be very tasteful but these are the only two options. No crying or QQing in pms is going to help. The real bottom line here is that you the account owner and only the account owner is 100% responsible for the actions of that account.
Quick update... Oscar decided to join our facebook group and send me a private message today. He had some nasty things to say and called me a liar. Then a buddy of his (allegedly) posted in the group that his good friend Oscar would never do such a thing. That an EVIL Bank had done it because his family sued the bank. Now Oscar, called me a liar and his buddy says it is a bank error... Hmmm... I decided to go get a list of all accounts and ips Oscar had ever used. I found 4 accounts that for some reason didnt get charged back. Made me think that these were probably his own accounts since they played as recently as today. So I decided to ban them all as well.